POLICIES AND ORDERING INFORMATION

LOWEST PRICE GUARANTEE PROGRAM

Since it is practically impossible to visit all of our competitors’ websites daily, we have put into place a Lowest Price Guarantee Program. Through this program, you are guaranteed to get the best pricing on any LED Lighting Product we sell.

If you find a lower price on the same product on the internet (sellers based in the U.S. only), simply send us the link to the product on the competitor's site and we will beat their price by 10%. Product must be identical or of similar quality and currently offered at price shown for the desired quantity.

ORDERS

Orders may be placed on-line or by phone.
$40.00 merchandise minimum for phoned in orders. Toll Free: 800-932-5075
Phone orders may be placed from 8AM to 5:30 PM: Pacific Time - Monday through Friday

SHIPPING

Orders for in stock items will ship the same day or the next business day.
Orders placed on the weekend will ship the following Monday.
Monday Holidays excluded.
Most orders will ship via UPS
Email will be sent with UPS Shipping Tracking Number with a confirmation your order has been received and processed.
Orders status is checked by your invoice number emailed to you.
For Orders shipped outside the USA,
a shipping charge will be added to your order and you will be notified of the cost.

MINIMUM ORDER

We do not have a minimum order requirement for online orders placed.
We do have a minimum shipping & handling fee of $15.95 and this includes insurance.
A $50.00 merchandise minimum for all orders shipped outside of the USA
A $40.00 merchandise minimum for all phone-in orders
Note! These minimums do not include shipping cost

STOCK

All items listed on site are in stock and shippable same day unless otherwise noted.
Items noted as out of stock or special order items will reference a lead time before delivery.

RETURN POLICY

We request that you email or telephone for a return authorization.
All returns and exchange items must have a copy of either an Invoice/Invoice Number or RMA number. Return shipping is the responsibility of the customer.
All items returned for a refund are subject to a restocking charge of up to 20%.  This fee is necessary to deter those who are more interested in trying out a product than actually buying it.  If you are unsure about a purchase, we encourage you to give us a call so that we may assist you in buying the items that will best fit your needs.
We ship Exchange or Replacement product back at no charge.
All special designs or special beam angles or voltage usage is non returnable non refundable.

TECHNICAL HELP

Please email your technical questions to Support@LEDLiquidatorsInc.com.
We suggest you keep your emails brief and to the point. We reserve the right to refuse to answer long involved emails at our discretion.

WARRANTY

We sell only Factory Sealed LED Products.
All products are under a five (5) year warranty from date of purchase.
You must email or call for a Return Authorization for any product being returned for repair or replacement. Copy of Invoice/Invoice Number or RMA Number must be packaged with items to be replaced or repaired.

VOLUME PRICING

We offer the most aggressive pricing on all our LED products listed.
For large quantity opportunities please call or email for special volume pricing.

QUESTIONS

Email to Info@LEDLiquidatorsInc.com
Toll Free: 800-932-5075

PRIVACY

Your email address and personal information is kept private. We do not sell or give out your information to other parties.