POLICIES AND ORDERING INFORMATION

ORDERS

Orders may be placed on-line or by phone.
$40.00 merchandise minimum for phoned in orders. Toll Free: 800-932-5075
Phone orders may be placed from 8AM to 5:30 PM: Pacific Time - Monday through Friday

SHIPPING

Orders for in stock items will ship the same day if placed by 2 PM. Pacific Time.
Orders placed after 2 PM will ship the following day.
Orders placed on the weekend will ship the following Monday.
Monday Holidays excluded.
Most orders will ship via UPS
Email will be sent with UPS Shipping Tracking Number with a confirmation your order has been received and processed.
Orders status is checked by your invoice number emailed to you.
For Orders shipped outside the USA,
a shipping charge will be added to your order and you will be notified of the cost.

MINIMUM ORDER

We do not have a minimum order requirement for online orders placed.
We do have a minimum shipping & handling fee of $8.95.
A $50.00 merchandise minimum for all orders shipped outside of the USA
A $40.00 merchandise minimum for all phone-in orders
Note! These minimums do not include shipping cost

STOCK

All items listed on site are in stock and shippable same day unless otherwise noted.
Items noted as out of stock or special order items will reference a lead time before delivery.

RETURN POLICY

All items may be returned within 30 days.
We request that you email or telephone for a return authorization.
All returns and exchange items must have a copy of either an Invoice/Invoice Number or RMA number. Return shipping is the responsibility of the customer.
All items returned for a refund are subject to a restocking charge of up to 12%.  This fee is necessary to deter those who are more interested in trying out a product than actually buying it.  If you are unsure about a purchase, we encourage you to give us a call so that we may assist you in buying the items that will best fit your needs.
We ship Exchange or Replacement product back at no charge.

TECHNICAL HELP

Please email your technical questions to Support@LEDLiquidatorsInc.com.
We suggest you keep your emails brief and to the point. We reserve the right to refuse to answer long involved emails at our discretion.

WARRANTY

We sell only New, Fresh LED Products.
All products are under a one (1) year warranty from date of purchase.
You must email or call for a Return Authorization for any product being returned for repair or replacement. Copy of Invoice/Invoice Number or RMA Number must be packaged with items to be replaced or repaired.

VOLUME PRICING

We offer the most aggressive pricing on all our LED products listed.
For large quantity opportunities please call or email for special volume pricing.

QUESTIONS

Email to Info@LEDLiquidatorsInc.com
Toll Free: 800-932-5075

PRIVACY

Your email address and personal information is kept private. We do not sell or give out your information to other parties.